Contact

Get in Touch

Email Us

Contact Info

Bedford Heights, Brickhill Drive, Bedford MK41 7PH

FAQ’s

Common Queries

How long does it take for me to receive my order?

We aim to dispatch your product within 1-2 days. Please allow up to 7 working days for your order to arrive.

Please bear in mind there may be a slight delay with deliveries, especially during the current situation.

Please allow the following timescales before reporting a missing order:

Location Standard Delivery

Tracked Delivery

 

UK 10 Working Days

3 Working Days

 

Highland, Islands & Northern Ireland 12 Working Days 5 Working Days
Europe Up to 20 Working Days Up to 7 Working Days
Rest of the World 25 Working Days 10 Working Days
What is your return and exchange policy?

We offer a No Worries Return and Refund Policy. We thank you for your custom and will do our utmost to ensure you enjoy your shopping experience through Yeliako and are satisfied with your products. If you are unhappy with your purchase, please give us the opportunity to resolve the issue.

If you’re not completely satisfied with your order you can return the item to us within 14 days of purchase for a refund.

How do I create an account?

Go to ‘My Account’ and enter your details to create an account. Here you will be able to view your orders as well as view and edit your account details.