Contact
Get in TouchEmail Us
Contact Info
Bedford Heights, Brickhill Drive, Bedford MK41 7PH

FAQ’s
Common Queries
How long does it take for me to receive my order?
We aim to dispatch your product within 1-2 days. Please allow up to 7 working days for your order to arrive.
Please bear in mind there may be a slight delay with deliveries, especially during the current situation.
Please allow the following timescales before reporting a missing order:
Location | Standard Delivery |
Tracked Delivery
|
UK | 10 Working Days |
3 Working Days
|
Highland, Islands & Northern Ireland | 12 Working Days | 5 Working Days |
Europe | Up to 20 Working Days | Up to 7 Working Days |
Rest of the World | 25 Working Days | 10 Working Days |
What is your return and exchange policy?
We offer a No Worries Return and Refund Policy. We thank you for your custom and will do our utmost to ensure you enjoy your shopping experience through Yeliako and are satisfied with your products. If you are unhappy with your purchase, please give us the opportunity to resolve the issue.
If you’re not completely satisfied with your order you can return the item to us within 14 days of purchase for a refund.
How do I create an account?
Go to ‘My Account’ and enter your details to create an account. Here you will be able to view your orders as well as view and edit your account details.